Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Manager harassed customer regarding service animal and accused them of loitering.
staff members avoid customers and lock the office door
Business reply on Google
Hi Sarah, we’d love to help! Please visit publicstorage.com and click ‘Ask Us’ button on the lower right corner to connect with a Virtual Property Manager.
Staff failed to assist with gate access issues after hours.
Management failed to resolve administrative errors or provide necessary communication.
The customer alleges fraudulent business practices at this specific location.
Unauthorized charges and poor unit maintenance at storage facility
stored items were contaminated with rat feces
Staff member exhibited unprofessional behavior and discrimination toward a disabled…