Between really bad and never again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Facility is poorly maintained and hallway doors are non-functional
facility door and gate access system remain broken for months
Business reply on Google
Hi Jacob, we regret to hear that you are displeased with your recent experience with us.
Repeated facility break-ins and lack of communication regarding security incidents.
Rental rates increased significantly for existing customers compared to new rates.
Business reply on Google
Thank you again for taking the time to let us know how we can improve.
unstaffed office caused moving delays and excessive rent increases
The business treats employees poorly and terminates them without cause.
Storage unit auctioned and remaining balance sent to collections
Company does not pro-rate rent for the final month of occupancy.
Locker leaked during heavy rain causing damage to stored items.