Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Facility has pest issues, broken access doors, and unexpected price increases.
Excessive and frequent rent increases for storage unit rental.
Excessive and unannounced rental fee increases with poor customer support.
The storage facility has a severe rat infestation.
Business reply on Google
Hi Jorge, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and will share this with the management there.
Manager engaged in persistent harassment and made customer feel uncomfortable.
Storage unit was broken into and security measures are inadequate.
Storage unit was broken into due to lack of security measures.
The business engaged in deceptive advertising regarding promotional pricing.
Employee provided unprofessional and sarcastic responses to customer questions.
The business implemented a significant unexpected rent increase after move-in.
Staff added unauthorized items and changed unit size and pricing.
Frequent and excessive monthly price increases for storage unit rental.
Front office staff are uninviting and dismissive of customer questions.
unexpected administrative fees and lock costs increase initial move-in price
hidden fees and difficulty reaching staff for assistance