Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
storage unit had pest infestation and misleading promotional pricing
Facility failed to process move-out notification resulting in unauthorized billing…
Facility is dirty and rent increased significantly within one year.
Business reply on Google
Hi Jared, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
facility staff allegedly preventing customer exit to extort additional service fees
customer property stolen from storage unit with manager access
Excessive and predatory rent increases during military deployment
Customer reports missing items and unauthorized staff access to storage units.
Pest infestation and inconsistent enforcement of eviction policies.
Theft occurred at the facility and corporate harassment followed.
unprofessional staff behavior and frequent rent increases
Staff member refused service and harassed customer regarding pregnancy
Staff member exhibited rude behavior and unprofessional conduct during payment processing.
Staff members provide poor customer service.
unresponsive staff and unauthorized charges after cancellation
Staff harassment and security concerns regarding unauthorized access to the facility.
Staff member exhibits unprofessional and harassing behavior toward customers.
Theft occurred due to a known security gap in the unit.
Security breach and poor maintenance of storage unit facilities
The manager displayed unprofessional behavior and was rude to the customer.
access code failure and damaged personal property in storage unit