total experiences
replied on google
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Staff member exhibited rude and unprofessional behavior toward the customer.
Facility has billing disputes, safety hazards, and poor maintenance issues.
Business reply on Google
Hi Karl, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and will share this with the management there.
Staff intentionally locked customers inside the facility after hours.
Business reply on Google
Hello, Thanks for bringing this matter to our attention. Your feedback helps us improve and will be reviewed by the team here.
High rental costs and inconvenient facility operating hours.
Storage unit was robbed twice due to inadequate security measures.
Staff were verbally aggressive and accused customer of fraudulent payment