Absolutely not. I’d never go back, buy again, or use them again.7
total experiences
14%
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
NeverCustomer ServiceFrom Google Reviews
Jul 7, 2025Inconvenient hours, poor facility maintenance, and misleading unit size descriptions.
NeverBilling & ChargesFrom Google Reviews
Apr 29, 2025storage unit rental rates increased significantly within one year
NeverCustomer ServiceFrom Google Reviews
Dec 11, 2024Inconsistent information provided by customer service staff.
Business reply on Google
Michelle, we regret to hear that you had this experience with us and will work to improve.
NeverBilling & ChargesFrom Google Reviews
Apr 5, 2024frequent and significant monthly rental price increases
NeverBilling & ChargesFrom Google Reviews
Feb 7, 2024Facility has restrictive access, long wait times, and no prorated refunds.
NeverCustomer ServiceFrom Google Reviews
Aug 28, 2018Inaccurate gate access hours and unexpected administrative fees
NopeCustomer ServiceFrom Google Reviews
Jun 9, 2018Staff was unhelpful and the elevator was broken.