Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
facility failed to repair a broken storage unit lock for months
Business reply on Google
Junior, thank you for taking the time to leave us feedback about your experience with us.
Storage unit contained mold, pests, and structural damage.
company refused to issue a refund for a cancelled rental
customer charged for full month after attempting to cancel storage unit
Facility was locked before the posted closing time
Business reply on Google
Hi Michelle, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and will share this with the management there.
The storage unit size was smaller than advertised.
Rodent infestation, facility maintenance issues, and bait and switch pricing tactics.
Unexpected price increases and poor staff assistance with gate access codes.
Frequent rate increases and poor facility cleanliness
The storage unit rental price is significantly higher than competitors.
Theft occurred in storage unit and management failed to contact police.
Storage unit lock was broken and contents were accessed.
Staff refused access to electrical outlet for minor tool use.
The manager was rude and prices fluctuate based on website traffic.
Facility has restrictive operating hours and limits time spent in units.
Rude staff, billing errors, and unauthorized individuals living in storage units.