Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Store has poor cleanliness, stock issues, and inadequate checkout assistance.
Business reply on Google
Thank you for your feedback, Taylor. We appreciate you bringing this to our attention. We will forward your concerns to the appropriate team to ensure they are properly reviewed. For more concerns and suggestions, please reach out to us via the “Contact Us” page on our official website and provide us with phone number and reference this google review. Thank you.
Cashier was rude and dismissive when asked about pricing.
Business reply on Google
Hi Cely, thank you for sharing your feedback. We understand the importance of respectful communication and a positive checkout experience, and your comments regarding the interaction you described have been shared with the appropriate team for review. If you’d like to discuss further details, please reach out to us through the “Contact Us” page on our official website reference to this Google review.
Western Union employee was unavailable during multiple attempts due to breaks.
Business reply on Google
Hi Khalid! Thank you for sharing your feedback. We’re very sorry to hear about your experience with staff availability at Western Union. Your comments are important, and we will ensure leadership reviews them so we can address the concern and work toward providing more consistent service. For further assistance, please reach out to us via the “Contact Us” page on our official website and provide us with phone number and reference this google review. Thank you.
Staff are distracted by phones and provide poor customer service.
Business reply on Google
Hi Matthew, thank you for sharing your feedback. We appreciate you letting us know about your experience, including your concerns about customer assistance and your interaction with store employee. We’ll be forwarding your comments to the store leadership team so they can review this directly with their staff. If you’d like to provide any additional details, please reach out through the “Contact Us” page on our official website and include your phone number along with a reference to this Google review.
Inconvenient security measures for basic personal care items
Business reply on Google
Thank you for sharing your feedback, John. We understand the importance of your concerns regarding pricing and product access, and how these changes can impact your shopping experience. We want to look into this further, and your comments have been shared with the appropriate team for review. If you’d like to provide additional details or discuss this further, please reach out through the “Contact Us” page on our official website and reference this Google review.
Long wait time for service at the deli counter.
Business reply on Google
Thank you for sharing your experience, J. We understand how important timely assistance is, especially when visiting service departments like the deli. Your feedback helps highlight areas that matter to our customers, and it will be shared with the appropriate team for review. For further assistance, please visit our Contact Us page, include your phone number, and reference this Google review.
Purchased gift cards with missing claim codes and store refused resolution.
Business reply on Google
Hi Augustin, We appreciate that you have shared your experience on your recent visit. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you
Customer was double charged for items due to staff error
Business reply on Google
Hi Hajrija, thank you for sharing your feedback. We take this concern seriously, and your comments regarding the self-checkout experience and handling of your transaction have been noted and shared with the store’s management team for review. If you'd like to provide further details, please reach out via 'Contact Us' on our official website, referencing this Google review.
Customer alleges price gouging on meat products compared to competitors.
Business reply on Google
Hi Ken, we understand pricing is important and fluctuates due to many factors in the market. Your feedback about tri-tip pricing will be shared with the appropriate team for review. If there's anything else you'd like to share or need help with, feel free to reach us at our Contact Us page on the website.
Store sells products past their expiration dates
Business reply on Google
Hi Glen, Thank you for bringing the product's best-before dates to our attention. We greatly appreciate your vigilance in sharing this with us! Your feedback will be passed along to our store team to ensure continuous improvement. If there’s anything else we can assist you with, please don’t hesitate to visit the "Contact Us" page on our official website. When reaching out, kindly include your phone number and reference this Google review so we can address your concerns promptly and effectively. Thank you.
Staff are unprofessional and frequently make pricing errors at checkout.
Business reply on Google
Hello Roy, thank you for taking the time to share your feedback with us. We're sorry to hear that our customer service has been less than stellar, and would like to have a member of our team to reach out to you for followup. Please reach out to us on our website under Contact Us or through our chat feature. Thanks, we look forward to hearing from you.
Cashier was rude and dismissive during the checkout process.
Business reply on Google
Thanks for your feedback, Arica. We’re sorry to hear about your experience at the checkout. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this Google review. Thank you.
The quality of prepared food items is consistently poor.
Business reply on Google
Sorry to hear about the chicken wings and bakery Hope. We have shared this with our Team for further review. If you'd like a follow up from them, please visit our site to chat with us or use our CONTACT US page, so they can reach out to you. We appreciate the feedback you gave. Thank you for your precious time.
Bakery failed to prepare custom cake order by scheduled pickup time
Business reply on Google
Dang! We are very sorry the cake you ordered was not ready at the time of pick-up, as we certainly understand your frustration. Please know we are always looking for ways to improve, and your feedback goes a long way in helping us do so. We have shared your comments and concerns regarding your interaction with our team and disappointment with your order with proper personnel for further review. If there is ever anything else, don't hesitate to chat with us on the Contact Us page on our website. Thank you for taking the time to share.
Store has poor inventory management, unhelpful staff, and long wait times.
Business reply on Google
Hello Daniel! We sincerely apologize for the inconvenience this may have caused, and we know how important it is to find your favorite quality items, and receive quality service. This is certainly not the impression we wish to leave you, and we will be notifying the Leadership team. If you would like to be personally contacted, please visit us on our site to chat with us or reach out on our Contact Us page. Thank you.
Staff attitude, expired food, damaged products, and broken self-checkout registers.
Business reply on Google
Hello there. We appreciate your honest feedback. Please know that this is not the level of service we wish to share with our customers and apologize for missing the mark. We would like to have our Store Director follow up with you, please visit our website and click on the "Contact Us" link, located at the bottom of the page under the "Quick Links" section. Thank you, we have shared your feedback with our Leadership Team to review in the meantime. We hope to hear from you, soon.
deli sandwich ingredients were stale and not fresh
Business reply on Google
Hello there. We appreciate your review, and we sincerely apologize for the poor quality of the sandwich you have recently purchased with us. We have shared your concerns with our appropriate management team for review. If you would like to be directly contacted by a member of our team to further discuss your concerns, please reach out through our Contact Us page on our official website. Thank you for shopping with us, and have a wonderful weekend!
Incorrect billing due to app store settings and loyalty program errors
Business reply on Google
Hello Janice, we apologize for the inconvenience our 4U digital coupons have caused you. Please know we have shared your concerns with the proper teams for their review. So we can better assist you and correct the phone number on your account, please reach out via the Contact Us page on our website. We want to alleviate you from any frustrations, so we look forward to hearing from you soon. Thank you.
Staff failed to unlock a product after a long wait time.
Business reply on Google
Hello Alexander, we are very sorry to hear your most recent trip shopping with us missed the mark, and we did not provide you with the kind of service we are striving for. Your feedback is important to us, and we appreciate you taking the time to provide these details about your experience. Thank you and enjoy the rest of the week!
The store sold spoiled milk and old vegetables.