Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Store closes earlier than posted hours preventing customer access
Business reply on Google
Hi Nicole, thank you for sharing your feedback. We understand the importance of having clear store hours and being able to access the store during posted operating times, especially when transportation and accessibility are factors. We have shared your feedback with the appropriate team for review. If you'd like to discuss further details, please reach out to us via the 'Contact Us' page on our official website and reference this Google review. Thank you.
employees failed to assist with unlocking frozen seafood items
Store lacks shopping baskets and has poor quality food products.
Business reply on Google
Hi Jules, thank you for sharing your feedback. We understand the importance of your concerns regarding pricing, product availability, and your overall shopping experience. We have shared your feedback with the appropriate team for review. If you'd like to discuss further details, please reach out to us via the "Contact Us" page on our official website and reference this Google review.
Staff treat customers like criminals and provide poor service
Business reply on Google
Hi Leah! Thank you for sharing your feedback. We find this concerning, particularly regarding your experience with store security measures, product accessibility, and staff interactions. Your comments have been noted and forwarded to the appropriate team. For further assistance, please visit the "Contact Us" page on our official website, include your phone number, and reference this Google review. Thank you.
Food poisoning caused by deli items and poor customer service
Business reply on Google
Hello Zack, this is concerning to hear. We’d like to reach out to you directly regarding your experience. At your earliest convenience, can you please visit the contact us page located at the bottom of our official website and provide us with the best phone number to reach you and reference this google review? Thank you.
Fire exits are blocked by carts and staff are unprofessional.
Business reply on Google
Hi Andrew! Thank you for your feedback. We take all safety-related concerns seriously and will share your comments with store leadership for review. If you’d like to provide additional details about your visit, please contact customer service so the issue can be looked into further. Feel free to reach out to us at our Contact Us page on the website if there's anything else you'd like to share or need help with.
Customer feels unfairly monitored and accused of shoplifting during their visit.
Staff failed to provide assistance at seafood and liquor counters.
Business reply on Google
Thank you for sharing your detailed feedback, C1c1. Your comments regarding service at the seafood counter, the assistance process at the liquor cabinet, and the overall flow of the experience have been forwarded to the appropriate team for review. Your input helps highlight areas that can be improved for future visits. If there's anything else you'd like to share or need help with, feel free to reach us at our Contact Us page on the website. We're here to improve your shopping experience!
Digital coupons fail to apply at this specific store location.
Business reply on Google
Thank you Mark for sharing your feedback with us. We understand how important it is for digital coupons to apply correctly at checkout, and having a consistent experience across locations is something we strive to deliver. Your experience highlights an opportunity for us to improve how our app and in-store systems work together to better support our customers. We will be sure to forward your feedback to the appropriate team so they can review this and work toward a more seamless and reliable coupon experience. If there's anything else you'd like to share or need help with, feel free to reach us at our Contact Us page on the website. We're here to improve your shopping experience!
Unprofessional staff behavior and chaotic store environment near closing time.
Business reply on Google
Hi Amaris, we appreciate that you have shared your experience on your recent visit. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you
Store sells expired food and has inefficient pharmacy service.
Business reply on Google
Thank you for your feedback, District. We take concerns like yours seriously and appreciate you bringing this to our attention. We will forward your concerns to the appropriate team to ensure they are properly reviewed. For more concerns and suggestions, please reach out to us via the “Contact Us” page on our official website and provide us with phone number and reference this google review. Thank you.
unhelpful staff and disorganized store layout causing pricing confusion
Business reply on Google
Hi Heller, we appreciate that you have shared your experience on your recent visit. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you
Staff were unavailable and refused alcohol purchase at self checkout.
Business reply on Google
Hi Sam, thank you for sharing your experience and for being a longtime shopper with us. Your detailed feedback about staff interactions and checkout processes is very valuable and will be shared with the appropriate team for review. For further assistance, please visit our Contact Us page, include your phone number, and reference this Google review for optimal support.
Security guard appears to be under the influence while on duty
Business reply on Google
Hello Jo, thank you for sharing your experience. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you.
Lack of security regarding aggressive behavior outside the store entrance.
Business reply on Google
Hi Alex, we appreciate that you have shared your experience on your recent visit. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you
The store lacked shopping baskets and carts for customers.
Business reply on Google
Hi Julia, we recognize how essential baskets and carts are for a convenient shopping experience, and we appreciate the insights you’ve shared. Your feedback will be forwarded to the appropriate team for review. For any further assistance, please visit our Contact Us page, include your phone number, and reference this Google review so we can provide you with the best support.
Cashier made discriminatory and disrespectful comments regarding customer identity.
Business reply on Google
Thank you for bringing this to our attention Daniel. The interaction you described is not acceptable, and your feedback will be shared with our leadership team so it can be addressed directly with the employee involved. For further assistance, please reach out to us via the “Contact Us” page on our official website and provide us with phone number and reference this google review.
Store has long wait times, poor cleanliness, and sells moldy products.
Business reply on Google
Hi Dylan, thank you for sharing your experience with us. We understand the importance of maintaining a clean environment, product quality, and timely assistance for our customers. We have shared your feedback with the appropriate team for review. If you’d like to provide more details about your experience, please reach out to us via the “Contact Us” page on our official website and provide your phone number while referencing this Google review. Thank you.
The customer purchased moldy food before the expiration date.
Business reply on Google
Thank you for sharing your experience, Abe. We understand how important fresh, quality products are and have shared your feedback with the appropriate team for review. If you’d like to discuss further details, please reach out through the “Contact Us” page on our official website and reference this review.
Produce section has moldy items and flies present.
Business reply on Google
Hello, we take your feedback seriously and appreciate you bringing these concerns to our attention. The conditions you described regarding the produce, including mold, flies, and leaking items, do not reflect our standards. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you.