total experiences
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Banker refused to open an account despite having no other customers.
Long wait times due to understaffing and unproductive employees.
Staff are unhelpful and management is inefficient during long wait times.
Staff provided incorrect information leading to a blocked bank account.
Bank staff exhibit poor attitude and fail to honor appointment times.
Staff member is unprofessional and lacks necessary training for bank transactions.
Staff refused service and asked inappropriate questions about personal financialβ¦
Customer locked out of online banking and unable to reach support.
Bank provided a counterfeit bill during a cash withdrawal.
unresponsive phone support and rude bank staff
Staff lack knowledge of promotions and computer systems
Manager was unprofessional and failed to secure a compromised bank account.
Staff failed to prepare requested change and caused additional wait time.
Teller provided false information and caused a two hour wait.