Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Flight delayed significantly and passengers denied boarding at the gate.
Airline cancelled flight and refused to provide a monetary refund
Flight delay and staff refusal to assist with missed connection
Flight delays and baggage retrieval issues caused significant travel disruption.
insufficient flight credit provided for a requested schedule change
Excessive flight delays and lack of passenger support
Airline refused to process claim for damaged luggage due to policy.
Unhelpful staff and poor customer service during flight cancellation
The new boarding process causes delays and lack of overhead storage.
Lack of functional Wi-Fi and exposure to cabin fumes
Airline delayed flight significantly and refused to issue a refund.
Staff failed to process seat upgrade and provided inconsistent seating information.
Flight delay caused missed connection and lack of passenger support
Airline denied ADA accommodations and forced purchase of a new ticket.
Passenger was removed from flight following a dispute with airline staff.
Flight delayed significantly with misleading information provided by airline staff.
Increased baggage fees and changes to seating policy make flights unaffordable.
Unexpected luggage fees and flight delays caused additional transportation costs.
Airline cancelled flight and refused compensation citing weather conditions.
Flight cancellation and mishandled luggage caused significant travel delays.