Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Inflexible booking modification policy requires cancelling entire round trip.
Inability to use flight credits for seat upgrades and baggage fees.
flight delays, poor staff communication, and dirty cabin conditions
Early bird check-in service failed to provide promised seating arrangements
Flight cancellations and unexpected baggage fees caused significant travel disruption.
System error caused double charges and forced expensive full itinerary rebooking
Poor customer service, increased costs, and frequent flight delays and cancellations.
Frequent baggage delays, damage, and unhygienic conditions at the ticket counter.
Frequent flight delays and poor customer service experiences
Customer service manager exhibited rude and unprofessional behavior.
Flight cancellations and lost baggage caused significant travel disruption and financial…
Flight delay and mishandled baggage caused missed connecting flights.
Agent booked incorrect travel date resulting in financial loss for customer
Luggage and car seat arrived soaked and stained
Frequent flight cancellations and poor customer service communication