Southwest Airlines

Southwest check-in staff member was rude to customer

Poor seat quality, flight delays, and unprofessional staff conduct.

The airline uses an unorganized boarding process.

Flight cancellations and mishandled luggage caused significant passenger inconvenience.

Flight delayed significantly due to poor gate management and flight path.

Poor kiosk placement causes congestion and delays at check-in.

Long wait times at check-in caused the customer to miss flight.

Airline lost luggage and provided unusable drink vouchers