Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff refused boarding over payment verification causing a missed flight.
Staff demanded unnecessary overweight fees and provided inconsistent baggage policy…
Inconsistent baggage measurement and unexpected fee for musical instruments.
Airline changed flight schedule causing a long layover without compensation.
unfriendly staff and inaccessible customer service
Staff provided false information regarding flight and accommodation assistance
The airline lost passenger luggage and maintains poor cabin cleanliness.
Airline bumped passenger from reserved seat and refused to provide refund.
Frequent flight cancellations and unreliable rebooking policies disrupt travel plans.
Flight delay, poor staff conduct, and lost baggage.
Flight cancellation and failure to provide promised hotel accommodations
Customer service failed to provide promised follow-up regarding travel credit issues.
Airline lost passenger luggage and failed to provide tracking information
excessive baggage fees and long customer service wait times
Staff member provided rude service and incorrect information regarding luggage policy.
Airline denied boarding despite flight departure being forty-five minutes away
Staff forced baggage fees and caused humiliating treatment of family members.
Checked luggage was lost by airline staff after a dispute
Damaged luggage and flight delay due to inadequate aircraft inspection.
Inaccessible customer service and forced additional fees for boarding passes.