Spirit Airlines

Frequent flight cancellations and inadequate compensation for travel delays.

Flight cancellation caused significant travel delays and additional expenses.

Flight cancelled without explanation and excessive customer service wait times.

repeated flight delays causing significant schedule disruptions

Airline staff treated customers with extreme disrespect and cruelty

The aircraft quality was extremely poor and unsatisfactory.

Multiple flight cancellations and lack of customer support assistance

unexpected baggage fees and unprofessional staff behavior

Wheelchair assistance staff were inattentive and abandoned the passenger prematurely.

Flight cancellations, repeated delays, and unhelpful staff rebooking assistance.

Flight cancelled due to overbooking and understaffing issues.

Flight cancellation due to airline being short staffed

The airline app is non-functional and customer communication is poor.

airline gate staff charging passengers for compliant carry-on luggage

misleading baggage fee policies and unexpected airport charges

Excessive fees and inability to reach customer service by phone.

Flight cancellations and delays caused significant travel disruption and financial loss.

hidden baggage and seat selection fees increase total ticket cost

Airline failed to provide assistance or water during a flight delay.

Staff refused boarding over payment verification causing a missed flight.