Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Frequent flight cancellations and inadequate compensation for travel delays.
Flight cancelled without explanation and excessive customer service wait times.
repeated flight delays causing significant schedule disruptions
Airline staff treated customers with extreme disrespect and cruelty
unexpected baggage fees and unprofessional staff behavior
Wheelchair assistance staff were inattentive and abandoned the passenger prematurely.
airline gate staff charging passengers for compliant carry-on luggage
Flight cancellations and delays caused significant travel disruption and financial loss.
hidden baggage and seat selection fees increase total ticket cost
Airline failed to provide assistance or water during a flight delay.
Frequent flight delays, boarding confusion, and uncomfortable seating.
Airline charged extra for a bag due to wheel size
Airline charged extra fees and failed to seat minor with parent.
frequent flight rescheduling, cancellations, and poor customer service support
Airline canceled flight, lost baggage, and refused to provide promised reimbursements.
Airline staff were unhelpful regarding flight cancellations and compensation.
Staff denied boarding and called police following a dispute over fees.
Flight cancellation resulted in stranding and significant additional travel costs.
Frequent flight delays, high baggage fees, and poor cabin amenities.
Flight delay caused missed events and baggage handling issues.