Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Long wait times and poor management at the bank branch.
The assistant manager was rude and dismissive to customers.
excessive wait times for front desk assistance
Staff provided poor customer service and exhibited discriminatory behavior.
Supervisor refused to accept valid identification documents for banking services.
ATM card access failed at the bank entrance
Bank staff failed to assist with closing a deceased spouse's account.
Bank refused address change and caused significant wait time
Bank refused address verification after a four hour wait
Bank staff were unprofessional and ignored customers while socializing.
ATM retained debit card and excessive wait times for customer service
Two hour wait time to receive a debit card.
Excessive wait times and inefficient service at the bank branch.
Bank staff refused service despite customer attempting to schedule an appointment.
Disrespectful staff and poor customer service at the bank branch.
Staff member refused to issue a replacement debit card.
Bank branch has broken card printing equipment and poor customer service.
Staff provided incorrect information causing negative impact on customer credit score.
The bank failed to return customer phone calls for three months.
bank account locked and deposited funds are inaccessible