π³ Finance & Insurance Β· 8 locations
total experiences
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The bank placed an excessive hold on a deposited check.
Bank staff refused to exchange large bills for a service user
Bank held check deposit to intentionally trigger overdraft fees
customer unable to reach staff via phone or in person
Bank staff are rude and unprofessional toward customers.
Bank closed business account unexpectedly after placing a check hold.
Bank refused to provide change for currency
The bank is unreachable by phone and does not return messages.
Excessive wait time to deposit a check at the branch.
Inaccessible customer service and excessive fees on credit card products.
The branch lacks management and staff lacks customer service skills.
Employee exhibited rude and unprofessional behavior toward a business client.
Staff prioritize personal conversations over assisting customers.
Long wait times and poor management at the bank branch.
The assistant manager was rude and dismissive to customers.
Bank consistently creates obstacles preventing customer from paying rent
excessive wait times for front desk assistance
Staff provided poor customer service and exhibited discriminatory behavior.
frequent card damage and recurring unauthorized transaction blocks
Bank refused to process a deposit despite customer presenting debit card