total experiences
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Bank representative caused an error with the customer bank card
Unauthorized withdrawal of funds due to employee disclosure of account information.
Bank charged overdraft fees contrary to their stated policy
Teller incorrectly claimed insufficient funds and treated customer with suspicion.
The ATM machine buttons are excessively loud.
Bank teller provided rude service and incorrect policy information
ATM system outage and poor customer service at bank branch
Customer service staff were rude and unprofessional.
excessive wait times and difficulty accessing funds at bank branch
Staff failed to open the drive-thru at the scheduled time.
Bank incorrectly reported commercial loan on personal credit report
The bank staff is unprofessional.
Security guard was rude to customers regarding floor markings
The bank allegedly stole money from the customer account.
Staff refused to escalate call to a manager
excessive bank fees and unhelpful staff