Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Bank refused to provide change for currency
Excessive wait time to deposit a check at the branch.
Inaccessible customer service and excessive fees on credit card products.
The branch lacks management and staff lacks customer service skills.
Employee exhibited rude and unprofessional behavior toward a business client.
Bank refused to process a deposit despite customer presenting debit card
Staff performance is consistently poor and unsatisfactory
Bank branch was closed during posted business hours without explanation.
Manager refused to cash paycheck despite valid identification provided
ATM card reader malfunction prevents lobby access
Broken machines, long wait times, and unprofessional staff behavior.
Excessive wait times at the drive-thru for simple deposits.
Branch manager provided poor service and denied account application without proper…
The bank's ATMs are frequently unavailable for cash deposits.
The drive-through ATM is frequently out of service.
Bank teller provided rude and condescending service to a customer.
Staff provided misleading information regarding credit card issuance and delivery time.
Frequent equipment malfunctions and severe understaffing causing long wait times.
Customer alleges unfair overdraft fees and poor staff assistance
Bank teller provided rude and unprofessional customer service.