Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Bank staff are rude and unprofessional toward customers.
The bank is unreachable by phone and does not return messages.
Staff prioritize personal conversations over assisting customers.
Manager issued incorrect bank card and provided poor customer service
Bank froze account and refused to release funds despite identity verification.
Bank staff member was rude and unprofessional during customer interaction.
Employee was unhelpful and rude regarding a bank fee inquiry.
Customer experienced discriminatory treatment and poor service from bank staff.
Inconsistent and discriminatory identification requirements for bank transactions.
ATMs are frequently broken and fail to accept cash deposits.
staff errors required multiple in-person visits to resolve
Bank closed accounts and staff disclosed private information publicly.
Excessive wait times and limited notary availability at the branch.
ATM machines are frequently broken causing out of network fees.
Excessive wait times due to understaffing at the bank branch.
Excessive wait times and slow service at the bank branch.
Bank teller exhibited unprofessional and rude behavior toward a customer.
ATM failed to dispense cash and bank refused to refund transaction
ATM machines are frequently out of service and unreliable
Excessive wait times due to understaffing at the bank branch.