Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Bank held check deposit to intentionally trigger overdraft fees
Bank teller exhibits unprofessional and rude behavior toward customers.
Poor customer service experienced at Philadelphia bank branches.
Staff refused to open account after customer arrived for appointment
Staff member provided poor customer service to a business owner.
Bank lobby doors are malfunctioning and preventing customer access.
ATM cash deposit and branch access are currently unavailable.
Staff failed to honor appointment and provided poor customer service.
ATM machines are frequently out of service at this branch.
Excessive wait time and poor service organization at the bank branch.
Staff member displayed unprofessional behavior during customer interaction.
Customer experienced discriminatory treatment by staff during debit card replacement
Staff provided disrespectful service and inconsistent identification requirements for…
Inconsistent operating hours and excessive wait times at this location.
Excessive wait time at the drive-thru with few cars ahead.
Customer denied seating and forced to sit on uncomfortable ledge
Card reader for building access is consistently non-functional
Excessive wait time due to understaffing at the drive-through.
Branch staff are unhelpful and lobby access is restricted.
Excessive wait times and inefficient service at the bank branch.