Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
customer unable to reach staff via phone or in person
Bank consistently creates obstacles preventing customer from paying rent
frequent card damage and recurring unauthorized transaction blocks
ATM malfunction and unauthorized cancellation of debit card without customer notification.
Inconsistent customer service quality across different bank branch locations.
Staff and manager were rude and unhelpful regarding a problem.
Excessive wait times due to insufficient staffing at the bank.
ATM machines are frequently non-functional for cash deposits
Banker displayed unprofessional and disrespectful behavior toward customers.
Customer waited two hours only to be denied service.
ATM machines at this location are frequently out of service
Bank failed to rectify a mistake resulting in missing funds
Long wait time at bank branch due to potential computer issues
Customer unable to receive debit card or close account via phone
Bank staff are unhelpful and charge incorrect overdraft fees.
Customer service is poor and bank fees are excessive.
Bank teller was rude and charged an unexpected service fee.
Bank charged unexpected fees for cashing checks without providing written policy.
poor management and frequent errors at the drive-through location