Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Inaccurate delivery windows and poor tracking caused package retrieval issues.
Store fails to honor scheduled notary appointments
The store charges significantly higher prices for packing services than competitors.
Staff mislabeled return packages causing items to be sent incorrectly.
An employee was rude and condescending to customers.
Employee was rude when asked for assistance with package drop-off.
Customer charged higher pickup fees than quoted over the phone.
Package dropped off without receipt and store is unreachable
Business reply on Google
Thank you for reaching out to us and sharing your concern. We sincerely apologize for any inconvenience caused. Unfortunately, due to an internet outage beyond our control, we were unable to send the email as planned. We truly appreciate your understanding and patience in this matter. Please let us know if there is anything further we can assist you with.
Staff member exhibited discriminatory behavior toward customers.
Staff refused to process a multi-box return shipment correctly.
The store manager exhibits rude and passive-aggressive behavior toward customers.
Notary was unavailable despite a confirmed appointment time.
Staff provided poor assistance and were unprofessional during the return process.
Business reply on Google
Dear Customer, We genuinely regret the challenges you faced during your recent visit. Your feedback matters, and we'd like to make things right. Please share more details with us at [email protected] so we can address your concerns and make positive changes. Thank you for bringing this to our attention. Warm regards,
Employee exhibited rude behavior toward multiple customers.
The store manager exhibits extremely rude and unpleasant behavior toward customers.
Staff member was rude and refused to assist with a return.
Staff failed to distinguish mail services and exhibited rude behavior.
Staff member was rude and impatient during a package pickup.
Employee purposefully handled packages roughly and dropped fragile items.
The store employee was rude during a phone interaction.