The UPS Store

The UPS Store

πŸ“¦ Shipping & Delivery Β· 900 E Market St Unit 101 Β· San Antonio

NeverAbsolutely not. I’d never go back, buy again, or use them again.
18

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jun 4, 2025

Store hours were incorrect causing customers to be turned away.

NeverCustomer ServiceFrom Google Reviews
May 13, 2025

Inaccurate business hours caused a wasted trip for the customer.

NeverOtherFrom Google Reviews
Jul 27, 2024

inaccurate store hours listed on maps and phone system

NeverCustomer ServiceFrom Google Reviews
Jun 15, 2024

Store hours listed online do not match actual operating hours.

NeverCustomer ServiceFrom Google Reviews
Mar 26, 2024

Inaccurate business hours caused a wasted trip for the customer.

NeverBilling & ChargesFrom Google Reviews
Feb 28, 2024

Staff charged an unauthorized fee for dropping off prepaid packages.

NeverCustomer ServiceFrom Google Reviews
Jan 25, 2024

The business hours listed on Google Maps are incorrect.

NeverCustomer ServiceFrom Google Reviews
Dec 18, 2023

Store failed to open at scheduled time without staff explanation.

NeverBilling & ChargesFrom Google Reviews
Oct 31, 2023

Customer was charged a fee for a pre-paid shipping package.

NeverOtherFrom Google Reviews
Feb 26, 2022

Store hours listed online do not match actual operating hours.

NeverWait & DelaysFrom Google Reviews
Feb 7, 2022

The location has excessively long wait times for package drop-offs.

NeverStaff BehaviorFrom Google Reviews
Nov 23, 2021

staff member was rude and hung up during a phone inquiry

NeverBilling & ChargesFrom Google Reviews
Oct 19, 2021

Excessive shipping costs and poor customer service from staff member.

NeverCustomer ServiceFrom Google Reviews
Dec 12, 2019

Notary services are unavailable without a scheduled appointment.

NeverCustomer ServiceFrom Google Reviews
Nov 30, 2019

Store was closed during posted break time

NeverCustomer ServiceFrom Google Reviews
Oct 27, 2018

Store closed early and staff provided unprofessional and rude customer service.

NeverCustomer ServiceFrom Google Reviews
Aug 15, 2018

Notary service was unavailable despite being advertised on site

NeverDelivery & ShippingFrom Google Reviews
Jan 9, 2017

The store failed to resolve a lost package and insurance claim.