U-Haul Neighborhood Dealer

Staff is unhelpful and the location has excessive pricing and overcharges.

Customer overcharged and received an unclean rental truck.

Staff refused to accept a major debit card for rental payment.

The business towed the customer's vehicle after a short absence.

The rental truck had a foul odor and worn tires.

Employee harassed customer via email and phone following a negative review.

Vehicle was towed despite having a valid parking permit

Customer alleges illegal towing and fraudulent cash-only payment practices.

Excessive towing fees and suspicious cash-only payment requirements.