Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
mobile app pickup failed and no staff available for assistance
Employee was unprofessional, rude, and failed to assist with truck reservation.
The front desk representative was rude and unprofessional.
Vehicle provided with insufficient fuel and slow customer service.
Staff was rude and the rental truck had a strong odor.
Staff provided poor service and failed to resolve account issues promptly.
Customer rented a stolen vehicle and was wrongly charged fees.
Staff refused valid identification and caused significant financial loss.
unresponsive staff and inability to track a delayed shipment
Staff refused to release a reserved truck after closing time.
Long wait times and rude staff during trailer pickup.
Reservation not honored resulting in additional moving crew costs.
Reserved storage unit was unavailable upon arrival despite prior confirmation.
Staff provided false information and management failed to address the issue.
No staff present to assist customer at the service counter
Staff members were rude and blocked the customer after being questioned.
Staff were unprofessional and lacked knowledge of the rental process.
unprofessional staff, long wait times, and missing rental equipment
Manager refused return and exhibited discriminatory behavior toward customer
Staff were rude and unprofessional during phone interactions.