Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Company lost shipping containers and failed to collect empty units.
Business reply on Google
We're sorry to learn about your experience, Jasmine. We value your feedback, and we have shared your comments with leaders for further review. If you need any further assistance, please don't hesitate to contact our team at [email protected].
Shipment delayed due to paperwork errors and premature billing.
Business reply on Google
We're sorry to learn about your experience, Audrina, and we value the opportunity to address your concerns. Please contact us at [email protected] with your reference number and any additional information, and we will follow up with you.
Damaged goods, denied insurance claims, and failed guaranteed delivery window.
Business reply on Google
We're sorry to hear about your experience, Yuying. We want our customers to have a positive moving experience, and we value your feedback. We will share your comments with leaders in the area for further review. If you have any additional information you'd like to share, please contact us at [email protected].
The delivery was five days late and the refund was denied.
Inadequate storage space provided and lack of clear delivery scheduling instructions.
Delivery was delayed and items were damaged during transit.