total experiences
replied on google
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Staff provided inaccurate information and exhibited discriminatory behavior toward the…
Business reply on Google
Thank you for taking a moment to share your experience with our branch, Innesa. We understand it was less than favorable, and would be glad to discuss your experience further and offer our help in any way we can. Please send us an email to [email protected] with your phone number and reference number 1193, and we will call you directly to assist. We look forward to hearing from you. All the best, KC
staff member was rude and interrupted the customer during account assistance
Business reply on Google
Thank you for sharing this feedback about your experience at the branch. If you'd like to discuss this experience further, feel free to send an email to [email protected] with reference #48766 and a Social Media Ambassador will follow up with you. Take care! ^Tevin
Bank staff unable to locate account or provide access to funds
Business reply on Google
Hi there, Osorio. Thank you for taking a moment to share your experience. We're sorry to see it has been a less than favorable one and certainly don't want our customers to feel the way you do currently. For the best assistance, please contact our ReliaCard Customer Service team at (855) 282-6161. Take care, ^Kortnee