Absolutely not. I’d never go back, buy again, or use them again.2
total experiences
50%
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
NeverCustomer ServiceFrom Google Reviews
4 days agoThe bank closed a secured credit card account without providing a reason.
NeverWait & DelaysFrom Google Reviews
Aug 3, 2026Excessive wait times and unprofessional staff communication at the bank branch.
Business reply on Google
Thanks for leaving us your review, Ashiq. I know how frustrating long wait times can be. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather