U-Stor Self Storage Indianapolis, IN
🧰 Other Services · 334 N Mitthoefer Rd · Indianapolis
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
The storage facility is infested with bedbugs.
Business reply on Google
I’m really sorry to hear about your experience, and we take concerns about pests extremely seriously. Please contact our office directly so we can get details about your unit and review what happened, including immediate steps we can take with our pest control team.
Facility has pest infestations and restricted access hours.
Business reply on Google
I’m sorry to hear about your experience. Our gate access isn’t 24/7, and I understand how frustrating that would be if it was expected—please contact the office so we can review what you were told and make it right. We also take pest concerns extremely seriously, and I’d like the chance to look into the unit you were offered and address what you reported right away.
Manager refused to accommodate payment timing for a unit upgrade.
Storage unit infested with bed bugs and poor management communication.
Access code failed to work during evening hours with no support.
The facility lacks large storage bins for customer items.
no prorated refunds for partial month storage usage