U-STOR Self Storage Indianapolis, IN
🧰 Other Services · 6715 E Washington St · Indianapolis
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Unauthorized individuals living on-site and theft of stored belongings.
The business charges a ten dollar weekly late fee.
Business reply on Google
Thank you for providing your feedback and letting us know about this issue, Jonesha. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 357-2280 and we'd be happy to help you out. U-Stor Washington II
Storage unit broken into with lack of security and staff transparency.
Business reply on Google
Thank you for providing your feedback and letting us know about this issue, William. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 357-2280 and we'd be happy to help you out. U-Stor Washington II
Business emptied storage unit without notifying customer of missed payment.
Business reply on Google
Thank you for providing your feedback and letting us know about this issue, Jr. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 357-2280 and we'd be happy to help you out. U-Stor Washington II
High late fees for overdue storage payments
Customer cannot reset online payment access after changing locations.