U-Stor Self Storage Indianapolis, IN

U-STOR Self Storage Indianapolis, IN

🧰 Other Services · 7801 E 38th St · Indianapolis

NopeReally bad. I’d tell people to avoid it.
8

total experiences

38%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NoOtherFrom Google Reviews
Apr 2, 2025

Lack of interior lighting in storage units

Business reply on Google

Thank you for providing your feedback and letting us know about this issue, T. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 899-2358 and we'd be happy to help you out. U-Stor East 38th

NopeMisleading & FraudFrom Google Reviews
Mar 28, 2025

Storage units were broken into and management failed to notify owner

Business reply on Google

Thank you for providing your feedback and letting us know about this issue, Cherri. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 899-2358 and we'd be happy to help you out. U-Stor East 38th

NoTechnical IssueFrom Google Reviews
Dec 29, 2023

Website login issues and facility failed to open during business hours.

NopeBilling & ChargesFrom Google Reviews
Sep 15, 2023

Late fee charged immediately following a holiday payment deadline

Business reply on Google

Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 899-2358 and we'd be happy to help you out. U-Stor East 38th

NeverBilling & ChargesFrom Google Reviews
Apr 19, 2019

customer charged for an extra day despite being promised it free

NopeWait & DelaysFrom Google Reviews
Nov 19, 2018

Staff failed to open the facility at the scheduled time.

NeverCleanliness & HygieneFrom Google Reviews
Apr 11, 2018

facility is dirty with poor security and onsite drug use

NopeTechnical IssueFrom Google Reviews
Aug 24, 2017

The website does not provide pricing information for storage units.