UF Health Emergency & Urgent Care Center - Baymeadows
🩺 Health & Wellness · 11251 Lamb Tail Ln · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Medical staff failed to examine symptoms and performed painful swabbing.
Business reply on Google
We strive to provide high-quality patient care with outstanding customer service. If you have questions or concerns about the care provided by UF Health Emergency & Urgent Care Center - Baymeadows, please contact our program director by calling 904-427-7254. Thank you. We look forward to speaking with you.
The facility issued fraudulent charges for services not performed.
Business reply on Google
We strive to provide high-quality patient care with outstanding customer service. If you have questions or concerns about the care provided by UF Health Emergency & Urgent Care Center - Baymeadows, please contact our program director by calling 904-427-7254. Thank you. We look forward to speaking with you.
Vomit left uncleaned at the facility entrance
Business reply on Google
We strive to provide high-quality patient care with outstanding customer service. If you have questions or concerns about the care provided by UF Health Emergency & Urgent Care Center - Baymeadows, please contact our program director by calling 904-427-7254. Thank you. We look forward to speaking with you.
Patient experienced excessive wait times for hospital transfer without receiving…
Business reply on Google
Thank you for taking the time to leave a review. We would appreciate the opportunity to work with you directly to resolve any issues. Please contact UF Health Emergency & Urgent Care Center - Baymeadows by calling 904-427-7254 and ask to speak to our program manager. We look forward to hearing from you.
Receptionist was sleeping on the job during an urgent care visit.
Business reply on Google
Thank you for taking the time to leave a review. We would appreciate the opportunity to work with you directly to resolve any issues. Please contact UF Health Emergency & Urgent Care Center - Baymeadows by calling 904-427-7254 and ask to speak to our program manager. We look forward to hearing from you.
Long wait times and perceived discrimination in emergency medical care.
Business reply on Google
Thank you for taking the time to leave a review. We would appreciate the opportunity to work with you directly to resolve any issues. Please contact UF Health Emergency & Urgent Care Center - Baymeadows by calling 904-427-7254 and ask to speak to our program manager. We look forward to hearing from you.
Receptionist made inappropriate personal comments and lacked empathy toward distressed…
Business reply on Google
Thank you for your feedback. Your concerns are important to us, and we encourage you to contact our Patient Advocate department at 904-427-7254 so we can better understand your experience and address it appropriately.
Long wait times and unprofessional staff caused physical pain and bruising.
Business reply on Google
Thank you for your feedback. Your concerns are important to us, and we encourage you to contact our Patient Advocate department at 904-427-7254 so we can better understand your experience and address it appropriately
Staff were rude and made a false accusation of roaming.
Business reply on Google
Thank you for your feedback. We regret that your visit did not meet expectations. If you’d be willing to share more details, our Patient Advocate team is available at 904-427-7254 to assist you and address any concerns.
Staff provided incorrect information and were rude during a long wait.
Business reply on Google
Thank you for your feedback. Your concerns are important to us, and we encourage you to contact our Patient Advocate department at 904-427-7254 so we can better understand your experience and address it appropriately
Patient records and test results are not accessible in a timely manner.
Business reply on Google
Thank you for your rating. We aim to provide the best care possible and would value any additional input you can provide. Please feel free to contact our Patient Advocate department at 904-427-7254 so we can better understand your experience.
Nurse performed medical procedures without patient consent or warning.
Business reply on Google
Thank you for your feedback. We regret that your visit did not meet expectations. If you’d be willing to share more details, our Patient Advocate team is available at 904-427-7254 to assist you and address any concerns.
Inadequate medical evaluation and lack of pain management during emergency visit.
Business reply on Google
Thank you for your feedback. We regret that your visit did not meet expectations. If you’d be willing to share more details, our Patient Advocate team is available at 904-427-7254 to assist you and address any concerns.
Doctor dismissed symptoms and failed to perform necessary medical testing.
Business reply on Google
Thank you for your feedback. We regret that your visit did not meet expectations. If you’d be willing to share more details, our Patient Advocate team is available at 904-427-7254 to assist you and address any concerns.
Excessive wait times for urgent medical care for a child
Business reply on Google
Thank you for your feedback. We regret that your visit did not meet expectations. If you’d be willing to share more details, our Patient Advocate team is available at 904-427-7254 to assist you and address any concerns.
Nurse exhibited unprofessional behavior and refused to provide her name
Business reply on Google
We’re sorry to hear about your experience. At UF Health Emergency & Urgent Care Center - Baymeadows, we take all concerns seriously and would like the opportunity to learn more. Please contact our Patient Advocate department at 904-427-7254 so we can look into this further.
Patient received dismissive care and lacked discharge instructions from staff.
Business reply on Google
We strive to provide high-quality patient care with outstanding customer service. If you have questions or concerns about the care provided by UF Health Emergency & Urgent Care Center — Baymeadows, please contact our program director at 904-427-7254. Thank you. We look forward to speaking with you.
Medical staff provided incorrect treatment and refused to address patient concerns.
Business reply on Google
We strive to provide high-quality patient care with outstanding customer service. If you have questions or concerns about the care provided by UF Health Emergency & Urgent Care Center — Baymeadows, please contact our program director at 904-427-7254. Thank you. We look forward to speaking with you.
Patient experienced long wait times and indifferent treatment from medical staff.
Business reply on Google
Thank you for taking the time to leave a review. We would appreciate the opportunity to work with you to resolve the issue. Please contact UF Health Emergency & Urgent Care Center — Baymeadows by calling 904-427-7254 and ask to speak to our program manager. We look forward to hearing from you.
Medical negligence and failure to provide adequate pain management during treatment
Business reply on Google
We strive to provide high-quality patient care with outstanding customer service. If you have questions or concerns about the care provided by UF Health Emergency & Urgent Care Center — Baymeadows, please contact our program director at 904-427-7254. Thank you. We look forward to speaking with you.