Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Customer service representative provided fraudulent advice and harassed the customer via…
Flight cancellations and mechanical issues caused significant travel and academic…
The airline lacks clear policies and effective customer service.
No staff present at check-in counter causing long wait times
Flight missed due to early gate closure and lack of assistance.
Flight canceled without notification and staff provided dishonest reasoning.
Flight cancellation, seat downgrades, and poor customer service response.
Passenger denied boarding due to unexpected COVID-19 testing requirements.
United Airlines provided poor customer service and refused to admit mistakes.
Airline charges higher ticket prices despite advertised no change fee policy.
Customer unable to speak with a representative located in the US.
United Airlines staff member was rude during flight cancellation
Customer contracted pneumonia after flight
Staff refused to assist with flight rebooking at the counter.
unresolved baggage damage and delay issues after two months
Airline denied boarding for arriving thirty minutes before flight departure.
Airline damaged luggage and provided poor resolution process