United States Postal Service

package tracking updates are significantly delayed after drop off

packages are frequently missing or stolen and phones go unanswered

long wait times, rude staff, and frequent delivery errors

Staff repeatedly refuse to accept prepaid packages for shipping.

The post office delays processing and scanning of outgoing packages.

Post office failed to scan and ship packages in a timely manner.

Long wait times due to insufficient staffing and untrained supervisor.

Postal carrier marked package as delivered but it was never received

Multiple packages lost and poor customer service communication

Multiple packages were marked as delivered but never received.

The post office repeatedly lost packages and failed to provide refunds.

Staff failed to properly insure package and provided poor customer service.

homeless individuals blocking access to mailboxes and creating safety concerns

Failure to deliver packages and unresponsive customer service.

Package delivery failed repeatedly and was temporarily lost by the carrier.

missing mailbox keys and lost package causing frequent long wait times

Staff were rude and the post office lost a package.

excessive wait times and inefficient package retrieval process

Mail delivery stopped due to incorrect vacant status on apartment mailbox.

mail and packages were not delivered despite correct addresses