United States Postal Service

delivery driver failed to deliver package and falsely claimed pickup request

frequent delays in mail and package delivery

Multiple packages reported stolen and frequent staff tardiness at location.

Post office unable to ship packages due to lack of staff

lost packages and poor customer service interactions

Customer was incorrectly overcharged for a shipping label fee.

Poor customer service and management at the South Mountain location.

The post office does not adhere to posted operating hours.

package delivered to the incorrect address after multiple delivery failures

Staff refused to assist with mail inquiry and acted unprofessionally.

frequent package delivery failures and misdelivered mail

Mail delivery has been suspended for over a month

Staff failed to assist with missing mail inquiries.

Staff lacked etiquette and caused a forty minute wait time.

Staff refused to process change of address and was rude

Package delivery is significantly delayed and marked with false delivery exceptions.

Understaffed location with unhelpful customer service

Long wait times and malfunctioning self-service equipment at the post office.

Package delivery status was misrepresented and staff provided conflicting information.

Carrier failed to knock for signature required delivery