United States Postal Service

Staff member was rude and dismissive to a customer.

Package delivery is repeatedly delayed at the sorting center.

Staff members were rude and disrespectful to the customer.

Staff are rude and multiple packages have gone missing.

Staff refused to assist with sealing a package at the counter.

International insurance claims are impossible due to procedural requirements.

Post office returned mail and staff refused to assist with issue

USPS lost multiple packages and misdelivered lock box keys

The customer reports that their package was stolen by the facility.

Postal worker physically assaulted customer during a shipping dispute.

Staff mistreated a disabled customer during a medical event.

Package delivery is significantly delayed due to failure to scan items.

Staff member refused to provide shipping box prices over the phone.

Staff member displayed poor attitude and overcharged for services.

Staff member provided poor customer service and lacked professional manners.

Staff error caused passport delay and employee exhibited discriminatory behavior.

Staff failed to locate a missing time-sensitive check.

Package delayed at Austin distribution center with tracking information missing

Postal drop box was jammed and staff failed to clear it

Staff member was rude and refused to provide identification