United States Postal Service

Package delivery status was misrepresented and staff provided conflicting information.

Employee was rude and unprofessional during customer service interaction

Long wait times due to understaffing at the post office.

Customer service representative was rude and unhelpful regarding a package delivery.

Carrier repeatedly failed to collect scheduled package pickup from residence.

Mail lost, box locked prematurely, and inconsistent delivery times.

The post office was unexpectedly closed during posted business hours.

Staff ignored customers to gossip and worked at a slow pace.

Consistent inability to process shipping requests at this location

Staff abandoned appointment and failed to provide email notifications

packages for multiple addresses were delivered to the wrong location

Long wait times due to slow and unprofessional staff service.

Staff members are unhelpful and rude to customers.

Staff refused to provide language assistance for a passport appointment.

Excessive wait times due to long lines and lack of automation.

Staff displayed unprofessional behavior and poor customer service attitudes.

Long wait times and failure to repair a broken mailbox

Staff ignored customers and caused excessive wait times at the counter.

Long wait times, lack of air conditioning, and technical register issues.

Appointment not honored and staff provided no assistance for passport photo.