United States Postal Service

insufficient staffing levels causing slow and inefficient service

Post office frequently closed and mail is consistently lost

Mail was lost and delivery instructions were ignored by staff.

Post office doors locked during business hours with no clerk available.

Package delivered to wrong address resulting in theft

online appointment scheduling system does not match actual service availability

Staff member failed to address mail forwarding error and acted rudely.

Packages marked delivered but not received and unprofessional staff behavior.

Employee provided rude customer service.

Staff failed to provide passport services and gave incorrect location information.

Staff refused passport application and provided inconsistent information regarding…

Staff member exhibits unprofessional and rude behavior toward customers.

Staff member displayed rude behavior and poor customer service.

Passport photos were rejected due to improper centering and background color.

Staff member was rude and discarded customer's change of address card.

Staff were rude and failed to honor a scheduled passport appointment.

Mail delivery is inconsistent and packages are left in insecure locations.

Staff member provided incorrect return instructions and displayed a poor attitude.

Mail carrier fails to deliver mail and staff provides no assistance.

Mail delivery failure and suspected theft at the post office.