United States Postal Service

Staff members are rude, disrespectful, and unhelpful to customers.

Employees exhibited discriminatory behavior and unprofessional conduct toward customers.

Inconsistent mail delivery and unhelpful customer service at local office.

packages have not been delivered for four days

Staff failed to locate a passport that was at the facility.

Staff members are rude, lazy, and unhelpful to customers.

broken camera equipment caused long wait and appointment cancellation

Staff member was rude and insulted the customer in public.

Staff member exhibited discriminatory behavior toward non-English speaking customers.

Staff member was rude and unhelpful regarding packaging options.

Package was thrown over the gate instead of placed in mailbox

Staff member exhibits discriminatory behavior and hostility toward non-English speaking…

Staff member displayed discriminatory behavior toward Hispanic customers.

Long wait times due to understaffing and priority passport processing.

Employee exhibits discriminatory behavior and overcharges for shipping services.

Staff member exhibited discriminatory behavior and refused to provide application…

Staff member was unprofessional and dismissive during a package pickup.

The local post office frequently loses or steals customer packages.

mail and packages marked as delivered have not been received

Staff member provided a rude response to a customer inquiry.