United States Postal Service

United States Postal Service

πŸ“¦ Shipping & Delivery Β· 511 W 165th St Β· New York

NeverAbsolutely not. I’d never go back, buy again, or use them again.
23

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
May 6, 2026

The staff at this location provided poor customer service.

NeverStaff BehaviorFrom Google Reviews
Jan 6, 2026

Facility is dirty, opens late, and has rude, slow staff.

NeverStaff BehaviorFrom Google Reviews
Jan 5, 2026

Staff member yelled at and threw a pen at customers.

NeverStaff BehaviorFrom Google Reviews
Dec 2, 2025

Clerk provided unprofessional and dismissive service regarding a mail tracking issue.

NeverDelivery & ShippingFrom Google Reviews
Nov 21, 2025

Package lost in transit and staff failed to provide assistance

NeverStaff BehaviorFrom Google Reviews
Oct 11, 2025

Staff members are rude and discriminatory toward non-English speakers.

NeverStaff BehaviorFrom Google Reviews
Aug 4, 2025

Employee harassed customer and demanded they leave before closing time.

NeverStaff BehaviorFrom Google Reviews
Jul 29, 2025

Staff member exhibited rude behavior and discriminatory service practices.

NeverDelivery & ShippingFrom Google Reviews
May 19, 2025

Package was not available for pickup as scheduled by the post office.

NeverStaff BehaviorFrom Google Reviews
Apr 9, 2025

Staff were rude, slow, and unlawfully detained a customer inside.

NeverStaff BehaviorFrom Google Reviews
Jan 29, 2025

Staff refused passport appointment despite availability and were rude to customer.

NeverStaff BehaviorFrom Google Reviews
Nov 25, 2024

Understaffing leads to long wait times and poor customer service.

NeverStaff BehaviorFrom Google Reviews
Sep 26, 2024

Staff were rude and mishandled package labeling causing delivery concerns.

NeverWait & DelaysFrom Google Reviews
Apr 4, 2024

Long wait times and poor facility cleanliness at the post office.

NeverDelivery & ShippingFrom Google Reviews
Mar 23, 2024

postal workers fail to locate packages and provide inconsistent pickup procedures

NeverStaff BehaviorFrom Google Reviews
Oct 26, 2023

Staff unprofessionalism and failure to protect customer privacy

NeverDelivery & ShippingFrom Google Reviews
Jan 29, 2019

packages are not delivered and wait times are excessively long

NeverDelivery & ShippingFrom Google Reviews
Dec 10, 2018

Packages are not delivered despite customer being home to receive them.

NeverCustomer ServiceFrom Google Reviews
Nov 19, 2018

Long wait times and unprofessional staff behavior at the post office.

NeverDelivery & ShippingFrom Google Reviews
Dec 24, 2017

Packages were not delivered and are missing from the post office.