United States Postal Service

United States Postal Service

πŸ“¦ Shipping & Delivery Β· 4949 E Van Buren St Rm 187 Β· Phoenix

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverWait & DelaysFrom Google Reviews
Jun 23, 2026

Customer experienced a four hour wait for pallet loading.

NeverOtherFrom Google Reviews
Jun 5, 2026

The post office is not displaying an American flag.

NeverDelivery & ShippingFrom Google Reviews
Mar 10, 2026

mail incorrectly returned as address does not exist

NeverStaff BehaviorFrom Google Reviews
Feb 18, 2026

Employee refused entry to drop off packages before closing time.

NeverCustomer ServiceFrom Google Reviews
Jan 27, 2026

The post office has reduced its operating hours.

NeverDelivery & ShippingFrom Google Reviews
Jan 6, 2026

Package was stolen and resealed during transit

NeverCustomer ServiceFrom Google Reviews
Dec 1, 2025

The mail chute is broken preventing package drop-off.

NeverMisleading & FraudFrom Google Reviews
Jun 7, 2025

Customer reports missing items from a damaged and opened envelope

NeverStaff BehaviorFrom Google Reviews
Jun 5, 2025

Employee was rude and belittled customer during passport application process.

NeverDelivery & ShippingFrom Google Reviews
Feb 7, 2025

Paid for next day delivery but package arrived three days late

NeverStaff BehaviorFrom Google Reviews
Dec 2, 2024

Employee refused package shipment and displayed unprofessional behavior.

NeverStaff BehaviorFrom Google Reviews
May 22, 2024

Staff rudeness, missing packages, and lack of mail security.

NeverStaff BehaviorFrom Google Reviews
Feb 18, 2024

The retail counter employee was slow and rude.

NeverCustomer ServiceFrom Google Reviews
Sep 23, 2023

staff refused to process a standard change of address form

NeverDelivery & ShippingFrom Google Reviews
Jul 1, 2023

Package was missent and delayed multiple times during transit.

NeverCustomer ServiceFrom Google Reviews
Feb 21, 2023

The post office opened late and staff was rude.

NeverStaff BehaviorFrom Google Reviews
Jan 6, 2023

Staff member was rude and denied service after appointment delay

NeverCustomer ServiceFrom Google Reviews
Nov 21, 2021

The post office was closed during a scheduled passport appointment.

NeverStaff BehaviorFrom Google Reviews
Feb 26, 2020

Employee was rude and refused to assist with package taping.

NeverDelivery & ShippingFrom Google Reviews
Jul 10, 2019

multiple packages lost, misdelivered, or mishandled with inadequate refund resolution