United States Postal Service

Poor customer service and management at the South Mountain location.

frequent package delivery failures and misdelivered mail

Staff is hostile and lacks bilingual support for Spanish speakers.

packages are repeatedly marked undeliverable despite accessible delivery location

Inconsistent staff instructions and rude customer service experience.

Multiple mail pieces lost or misdelivered by the postal service

customer has not received mail for over one year

Staff refused to scan a pre-packed item before closing time.

staff members are rude and unhelpful to customers

packages marked as delivered were not received by the customer

Staff refused to assist with change of address and acted rudely

Staff members exhibit rude and unprofessional behavior toward customers.

The front desk staff member was rude and unprofessional.

Staff and supervisor were rude and refused to hold mail.

Staff were disrespectful and harassed an elderly customer in line.

Package delivered to the wrong address and unreachable customer support.

Package marked as delivered but was not received by customer.

Staff refused service due to incomplete paperwork.

Postal service repeatedly returned mail and provided poor staff interaction.

failed express delivery and inability to contact local post office