United States Postal Service

Customer was incorrectly overcharged for a shipping label fee.

Staff lacked etiquette and caused a forty minute wait time.

Staff refused to process change of address and was rude

staff refused to assist with a package after a break

Inaccessible forms require waiting in line twice to complete simple task.

Staff refused to accept prepaid mail after closing hours

rude untrained staff and unresolved facility maintenance issues

Supervisor was rude and failed to resolve the customer issue.

Supervisor failed to assist with locating a package without tracking information.

The post office has excessively long wait times.

Staff member ignored customer questions during a passport appointment.

staff damaged mailbox and refused to accept rental documentation

Lobby priority mail packaging is not restocked for customer use.

Unattended package dropoff leads to theft risks and missing scans.

Staff member was rude and yelled at the customer

Package was never scanned or delivered by the post office.

Staff member was rude and unprofessional during the customer interaction.

Staff member refused to accept a package due to its contents.

Employee was rude and condescending to the customer.

Long wait times and slow service for passport walk-in appointments.