Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Security guard racially profiles and stalks customer throughout the store.
The store repeatedly sells spoiled and rotten meat products.
Poor quality food products and unprofessional staff behavior.
Business reply on Google
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our supermarket – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make imp
Refried beans were infested with maggots.
The store staff is rude and lacks professional customer service training.
The breakfast burrito was poor quality and staff refused a refund.
Customer purchased spoiled, moldy rice and observed flies in meat department.
The food items purchased were stale and of poor quality.
Bakery staff were rude and the cake quality was poor.
Long wait times due to insufficient staff at checkout counters.
Business reply on Google
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Sincerely the Vallarta Supermarkets Team
The customer experienced very poor service at the supermarket.
Business reply on Google
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Sincerely the Vallarta Supermarkets Team
Unsanitary food handling practices and lack of hygiene by staff.
Business reply on Google
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our supermarket – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make imp
Staff ignored customer for ten minutes at the bakery counter.
Business reply on Google
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Sincerely the Vallarta Supermarkets Team
Employee refused to provide bathroom access code for a child
Business reply on Google
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our supermarket – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make imp
Store charged for plastic bags despite state mandate for free bags.
Business reply on Google
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our supermarket – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make imp
Security guard followed and intimidated customer throughout the store.
Business reply on Google
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our supermarket. Sincerely, Vallarta Supermarkets Team
The berries purchased were in a spoiled or rotten condition.
Business reply on Google
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Sincerely the Vallarta Supermarkets Team
Staff in the meat department provided rude and impatient customer service.
bakery refuses to write names on custom cakes