Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff failed to acknowledge or assist the customer for twenty minutes.
Business reply on Google
Hi Mandy Gilliard, Thank you for taking the time to share your experience with us. So we may resolve the issue, please email us at [email protected] or give us a call at 855-366-3279. Refer to Incident: 534261
staff failed to greet or assist the customer during their visit
Business reply on Google
Hello Mr. Freeney Sr. We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 507438.
Staff member was unprofessional and ignored the customer waiting in line.
Business reply on Google
Hello, We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 488149.
Xbox consoles on display are non-functional and missing power cords.
Staff hung up on customer during a phone inquiry.
Business reply on Google
Hello Maurice, We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 472323.
Staff member was unhelpful and distracted by her phone.
Business reply on Google
Hello Justin, We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 472271.
Staff member displayed unprofessional behavior and poor customer service attitude.
Business reply on Google
Hi Olivia West, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket #465824
The business offered an unfairly low price for a new product.
Business reply on Google
Hi Raheem W, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket #458763
business allegedly sells customer personal information and identification data to third…
Business reply on Google
Hi Cash Krazmania, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket #426483
Staff failed to answer phone calls before closing time.
Business reply on Google
Hi diamond N disguise, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket 421958
Manager yelled at a staff member in front of customers.
Business reply on Google
Hi Raylynne Baker, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Reference ticket #415183
customer unable to reach business by phone
Business reply on Google
Hello KS, We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 409322.
Staff refused to complete transaction before closing time
Business reply on Google
Hi Bradley C, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Reference Incident: 393038
Staff member was rude and hung up on the customer.
Manager abandoned customer and store failed to support advertised payment method
Business reply on Google
Hi Shakyra M, Your experience does not meet the high standards we strive to achieve each day. We’d appreciate the opportunity to get a better understanding of your interaction with our store and to resolve the issue at hand. Please contact us at your earliest convenience by calling 855-366-3279 or emailing [email protected]. Refer to ticket 175343.
Staff member was unhelpful and failed to return customer identification.
Business reply on Google
Hi Cierra, Thanks for sharing your feedback. We want to make sure your voice is heard and all details about your experience are understood. Please call us at 855-366-3279 with reference # 97145, or email us at [email protected], so we may get more information and resolve your issue.
The business charges full retail prices for used merchandise.
Store closed before the posted business hours.
Staff provided poor service and offered low appraisal for merchandise.
Staff refused to negotiate prices on secondhand merchandise.