Value Pawn & Jewelry
🎬 Entertainment · 2 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff failed to acknowledge or assist the customer for twenty minutes.
Business reply on Google
Hi Mandy Gilliard, Thank you for taking the time to share your experience with us. So we may resolve the issue, please email us at [email protected] or give us a call at 855-366-3279. Refer to Incident: 534261
Business sold pawned items immediately after default and demanded extra fees.
Business reply on Google
Hi Tammy Allen, We’re disappointed to hear of your negative experience in one of our stores. We would love the opportunity to make it right with you. Please contact us at your earliest convenience by either emailing us at [email protected] or calling us toll-free at 855-366-3279. Refer to Incident: 508074
staff failed to greet or assist the customer during their visit
Business reply on Google
Hello Mr. Freeney Sr. We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 507438.
Staff member was unprofessional and ignored the customer waiting in line.
Business reply on Google
Hello, We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 488149.
Inconsistent pricing policies and unhelpful management behavior at the store.
Xbox consoles on display are non-functional and missing power cords.
Staff hung up on customer during a phone inquiry.
Business reply on Google
Hello Maurice, We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 472323.
Staff member was unhelpful and distracted by her phone.
Business reply on Google
Hello Justin, We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 472271.
Staff member displayed unprofessional behavior and poor customer service attitude.
Business reply on Google
Hi Olivia West, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket #465824
The business offered an unfairly low price for a new product.
Business reply on Google
Hi Raheem W, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket #458763
Staff member distracted by phone caused transaction error and payment delay.
Business reply on Google
Hi Leonetta Norris, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Reference ticket #455874
New staff members provide poor customer service and are rude.
Business reply on Google
Hi Pharaohs Way, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket #440728
The business misidentified the gold karat value of a sold ring.
Business reply on Google
Hi Alain Gonzalez, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket #440708
Business sold customer items despite attempts to confirm the forfeit date.
business allegedly sells customer personal information and identification data to third…
Business reply on Google
Hi Cash Krazmania, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket #426483
Staff failed to answer phone calls before closing time.
Business reply on Google
Hi diamond N disguise, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Refer to ticket 421958
Manager yelled at a staff member in front of customers.
Business reply on Google
Hi Raylynne Baker, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Reference ticket #415183
customer unable to reach business by phone
Business reply on Google
Hello KS, We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 409322.
Manager offers unfair lowball prices for merchandise and displays poor attitude.
Business reply on Google
Hello, We are sorry to hear of your experience. So we may look further into the issue and address accordingly, please contact us at 855-366-3279 or email us at [email protected] so that we may gather additional information. Please provide reference # 405932 .
Staff refused to complete transaction before closing time
Business reply on Google
Hi Bradley C, Thank you for rating your experience with us. So that we may improve upon it, we’d appreciate it if you could call us at 855-366-3279 to give us more information as to what prompted such a low rating. You may also email us at [email protected]. Reference Incident: 393038