Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Customer service representatives refuse to assist or cancel flight bookings.
Inaccessible customer support and rude staff at the airport
Airline annual pass access restricted to force purchase of expensive tickets
Poor customer service and difficulty communicating with airline agents.
inability to contact customer support for assistance
Poor customer service and overall airline experience
Staff abandonment caused the customer to miss their scheduled flight.
App check-in failure and unnecessary charges for airport assistance.
airline charges excessive fees for boarding passes and luggage
The airline charges excessive and unexpected extra fees for services.
Airline charged passenger for carry-on luggage despite empty flight space
Airline lost passenger luggage with no tracking or recovery information provided.
Staff denied boarding, lost luggage, and forced additional baggage fees.
airline changed return flight dates without customer consent
Airline charged high fees for luggage due to missed online check-in.
Customer service unreachable and staff refused to assist with luggage fees.
Frequent flight delays and unprofessional staff behavior.
Inconsistent baggage fees and denied boarding despite arriving before the deadline.
Long wait times, poor staff service, and dirty aircraft restrooms.
Flight times changed without notice and poor customer service support.