Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Cashier used unprofessional language and was rude to customers.
Staff member ignored customer while interacting with coworkers during checkout.
Customer experienced discriminatory treatment and inconsistent ID verification by store…
Cashier refused alcohol sale and exhibited discriminatory behavior toward customers.
Business reply on Google
Hello, Kevin. We’re sorry to hear about your experience. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this Google review. Thank you.
Staff members made discriminatory remarks about customers
Business reply on Google
Hello Vincent, At your earliest convenience, please reach out via the Contact Us page on our website and reference this Google Review, so we can have a Store Director follow-up with you. Thank you.
Employee accused customer of shoplifting based on their appearance.
Business reply on Google
Hi there Nikki. Your comments are concerning to us, and we'd like to get in touch with you. Hoping you'll give us that chance, please visit our site to chat with us or use our CONTACT US page, so we can reach out to you. We hope to hear from you soon!
Customer vehicle was improperly towed while parked in a handicap spot.
Business reply on Google
We're sorry to see that this happened to you, M. We would like to discuss this matter with you in greater detail and have the Store Director reach out to you personally, if you could please let us know the best way to contact you via the contact us section of our website at your earliest convenience.
Employee was rude and unprofessional during an ID check.
Business reply on Google
We are sorry to hear about your experience with our staff on your last visit with us, Hanna! Leadership has been made aware of your concerns. Our customer's voices are greatly relied on to ensure we are providing satisfactory service. We encourage you to chat with us through our Contact Us page on our website to be personally contacted. We look forward to hearing from you!
staff failed to manage lines or address customers cutting in line
Customer experienced discriminatory treatment and rudeness from a store cashier.
Business reply on Google
Oh no, Joanna. We're so sorry to hear that you've had such a negative experience with this associate, and we would like to get you in touch with the store director, so this can be addressed directly. Could you please chat with us on the Contact us section of our website?
staff members appear miserable and lack customer service training
Business reply on Google
Our apologies for your recent encounter with the staff at our store, Vanessa. If you would like to be personally contacted regarding your experience, chat with us on our website using the “Questions” bubble on the lower right-hand side or reach out on our Contact Us page.
Staff member exhibited biased behavior and rude conduct during ID check.
Business reply on Google
Hello. This is concerning, at your earliest convenience, please reach out to us on our site or reach out to us through our Contact US page, so we can learn more about your experience. Thank you.
A cashier displayed rude behavior and a poor attitude.
Store layout is cramped with long checkout lines and limited selection.
Staff wrongfully accused customer of theft while intoxicated
The store changed its operating hours without prior notice.
Employee provided rude service and handled food in an unsanitary manner.
Unsanitary deli conditions and lack of security in parking lot
Insufficient number of open registers causing long wait times.
Deli staff behavior, cold food, and expired products sold.